Customer Care Representative | 1 Year - Malaysia

Requirements:
- Tired of the Ordinary

- Be a Customer Service Rockstar!
- Do you speak awesome and love making people smile

- We're looking for a superstar to join our growing customer service team!
- Think customer service is just answering phones

- Think again! This is your chance to build relationships, be a problem- Solving ninja, and make a real difference for our customers.
- Got a way with words and a smile that lights up a room You could be our next Customer Service Rockstar! We're looking for someone who thrives in a fast- Paced environment, is passionate about exceeding expectations, and enjoys turning frowns upside down.
- Here's what you'll be rocking out to:
- Be the hero! Help our customers navigate our products/services and find solutions to their needs.
- Become a communication pro! Use your awesome phone and email skills to build rapport and leave a lasting impression.
- Join a team that's more like a family! We collaborate, celebrate wins, and support each other every step of the way.
- Ready to turn your customer service skills into a rockstar career? We offer competitive pay, amazing benefits (think health insurance, paid time off, and more!), and a chance to be part of something special.
- Head over to our careers page to apply!
- P. S. We love seeing your personality, so don't be afraid to let it shine through in your application!

Responsibilities:
- Sales Lead Generation: Identifying potential sales leads that can develop into new customers.
- Understanding Customer Needs: Assessing customer needs and striving to achieve customer satisfaction.
- Building Relationships: Building sustainable relationships and trust with customer accounts through open and interactive communication.
- Product/Service Information: Providing accurate information about products and services to customers.
- Problem- Solving: Troubleshooting issues and investigating when necessary to resolve customer questions or complaints.
- Advocacy: Advocating for customers when needed, putting yourself in their shoes and ensuring their feedback is heard.
- Efficiency and Accuracy: Handling customer accounts with efficiency and accuracy

Benefits:
- Social activities organize by company

- Leadership Class